1. Introduction
Welcome to Stylewavv! These terms and conditions govern your use of our website and your purchase of products from us. By accessing or using our website and making a purchase, you agree to comply with and be bound by these terms.
For the purposes of these Terms and Conditions:
- “We”, “us”, “our” refers to Stylewavv, located at B12, Street 03, Avanti Vihar, Raipur, 492001, India.
- “You”, “your”, “user”, “customer” refers to any individual or entity visiting our website or making a purchase.
2. General Terms
- The content of this website is subject to change without notice.
- We do not guarantee the accuracy, completeness, or suitability of the information or materials found on this website for any particular purpose. You acknowledge that such materials may contain errors or inaccuracies, and we exclude liability for these to the fullest extent permitted by law.
- Your use of any information or materials from our website is entirely at your own risk. It is your responsibility to ensure that any products, services, or information available on the website meet your specific requirements.
- We own the content on our website, including design, layout, appearance, and graphics. Unauthorized use is prohibited.
3. Shipping & Delivery
- Dispatch: Orders are processed within 2-3 days of placing the order. Delivery time ranges from 6-12 days, depending on the location and courier service.
- International Shipping: International shipments are handled through Shiprocket or International Speed Post.
- Domestic Shipping: Domestic orders are shipped via registered domestic courier services or Speed Post.
- Liability: Stylewavv is not responsible for delivery delays or issues caused by the courier/postal service. We guarantee to hand over the shipment to the courier within 2-3 days (or as agreed) but are not liable for the final delivery.
4. Cancellations & Refunds
- Cancellations: Cancellations will be accepted only within 5 days of order placement. However, cancellations cannot be processed if the order has already been processed or shipped by our vendors.
- Refunds: We offer refunds only if the product is defective or damaged upon arrival. Refund requests must be made within 5 days of receiving the item.
- Replacement: If the product does not meet quality expectations, a replacement may be provided. This applies only if the product is undamaged and unused.
- Refund Processing: Refunds are processed within 3-5 business days after approval.
5. User-Generated Content
Users are allowed to upload content (such as reviews) to the website, provided that:
- Content must not be obscene, offensive, or illegal.
- We reserve the right to remove any content that violates this guideline.
6. Limitation of Liability
Stylewavv is not liable for any indirect, incidental, or consequential damages arising from the use of our products, the website, or delivery issues. We are not responsible for delays caused by the courier/postal service or any third parties involved in the delivery process.
7. Fraudulent Transactions & Chargebacks
Any fraudulent transactions or chargebacks related to PayPal disputes will be handled in accordance with PayPal’s dispute resolution process. If PayPal resolves a dispute in the customer’s favor, we will cancel the order and issue a refund.
8. Privacy Policy
Your privacy is important to us. We collect personal information, including:
- Name, email address, phone number, and shipping address.
- This information is used to process orders, communicate with customers, and improve our services. For full details, please refer to our Privacy Policy.
9. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes arising from the use of our website or products will be resolved under Indian law.
10. Changes to Terms
Stylewavv reserves the right to modify these terms at any time. We recommend you review this page periodically for any updates. Any changes to the terms will be effective immediately upon posting on the website.